The travel and hospitality industry was not seen as a business with much scope or opportunity in the 60s or 70s. However in 2019, this industry is one of the most revenue generating industries. In India itself, the travel and tourism industry accounts for 8 percent of the total employment opportunities in the country. The advancements in technology have helped to change the face of the industry within a couple of decades. One company that has been there since the beginning even before anyone saw it as a proper industry is Eastern Travels. Set up by Praful Kamani in 1963, Eastern Travels started out as a local travel agent for Tata Steels and their employees in Jamshedpur. The quality of their services attracted a bigger audience and to cater to the additional clients Eastern Travels started their branches in Kolkata, Bokaro, Ranchi, Bhubaneswar, Rourkela and Mumbai.
"With no computers and reservation system in the travel trade, the entire process was not just lengthy but was also human driven. Being the first in Jamshedpur, it was hard for us to get skilled personnel who knew the basic functions. To solve this we got people from other places and invested heavily in providing them extensive training. However sticking to our simple motto of Quality Integrity and Commitment today, we have come a long way since inception. We not only have our footprints across eight major cities in Eastern India and Mumbai but are also recognized as a trusted travel partner to over 300 corporate & 10000 customers worldwide," says, Prashant Taunk, Director, Eastern Travels.
For a company which started as a local travel agent for corporate, Eastern Travels is offering numerous services such as air ticketing, railway ticketing, foreign exchange services leisure travel and all the MICE related services. With the MICE industry in India more structured and reaching closer to the global standards, Eastern Travels has created a separate MICE and leisure division to cope up with the increasing demands of the industry. The firm specializes in
"With no computers and reservation system in the travel trade, the entire process was not just lengthy but was also human driven. Being the first in Jamshedpur, it was hard for us to get skilled personnel who knew the basic functions. To solve this we got people from other places and invested heavily in providing them extensive training. However sticking to our simple motto of Quality Integrity and Commitment today, we have come a long way since inception. We not only have our footprints across eight major cities in Eastern India and Mumbai but are also recognized as a trusted travel partner to over 300 corporate & 10000 customers worldwide," says, Prashant Taunk, Director, Eastern Travels.
For a company which started as a local travel agent for corporate, Eastern Travels is offering numerous services such as air ticketing, railway ticketing, foreign exchange services leisure travel and all the MICE related services. With the MICE industry in India more structured and reaching closer to the global standards, Eastern Travels has created a separate MICE and leisure division to cope up with the increasing demands of the industry. The firm specializes in
organizing outbound & inbound MICE and over the past two years itself the company has arranged trips to Bangkok, Pattaya, Phuket, Koh Samui, Krabi, Singapore, Beijing Shanghai, Bali and much more. Some of the major projects of Eastern Travels include Telcon Dealers Meet Malaysia, Cairo, Bali, Siem Reap, Phuket & Krabi Tata Quality Management Services, Business Excellence Meet Pattaya Study Tour of KIIT School of Rural Management, Bhubaneswar Bangkok and much more the firm has set a niche for itself in this domain. Right from planning your travel to arranging accommodation at the finest hotels, gala dinners, collateral preparation technical back up meal arrangements and event management with a guarantee of the finest service, Eastern Travels is a one-stop-shop for all travel requirements.
With the MICE industry in India more structured and reaching closer to the global standards, Eastern Travels has created a separate MICE and leisure division to cope up with the increasing demands of the industry
An ISO 9001: 2008 Certified firm, six out of eight branches of Eastern travels are IATA approved. The firm has strategic tie-ups with leading travel service providers which assure `Best Value for Money' to its customers. "We provide our clients minute wise details about the flow of the trip and give them more than a couple of options to choose from. At Eastern Travels, we constantly strive to provide the best experience within the limited budget that our clients come up with. By being in the industry for more than half a century, we have been able to create strong ties with DMC's both inside and outside India. We have never defaulted on our payments and this helps us to get better deals and added benefits from our DMC's. All of this helps to improve the overall customer experience", mentions Prashant.
