With a growing number of airline service providers and better availability of budgeted fares, air traveling has definitely soared to new heights. This has not only led to the increased popularity of air travel but also has taken the aviation industry to the next level. As the competition continues to grow amongst the private airlines, it is the traveler who eventually walks away with the benefits. Yet another contributing factor has been the convenience in terms of online services. One not only can make online reservations but also can check online flight positions. Also, services such as e-Check-in, online ticket cancellation, online flight enquiry, and online departure and arrival status check has made the process a hassle-free approach to a large extent.

Setting an example, GoAir, the pioneer of low-cost airlines in the country is re-defining the online ticket booking space. An aviation foray of one of the largest conglomerates the Wadia, Group, the brand 'GoAir' prefers to be a low-fare carrier to commoditize air travel and proffers airline seats at a marginal. Launched in the year 2005, the airline service company is currently running successfully with over 230 flights across 23+ destinations in the Indian

sub-continent.

“The world is moving fast. Everything takes place over the internet at the level of one’s own comfort zone. And, to be precise with travel being one of the most key aspects, the ticket booking space is not left behind. Foreseeing this, we forayed into the burgeoning space with an initiative of ‘fly Smart’,” says the team GoAir.

Positioned as the ‘Smart People’s Airline’, GoAir captivates the theme by offering a consistent, quality-assured and time-efficient services through its portal

The Smart People's Airline
Positioned as the ‘Smart People’s Airline’, GoAir captivates the theme by offering a consistent, quality-assured and time-efficient services through its portal. With a well-researched distribution network that follows a thorough evaluation of the available mediums, the company has introduced a gamut of options that are specially designed to enable tickets at an accessible mode.

“The fellow passengers can book online conveniently on the basis of the options featured on our website. By doing this, they personally or their associates can book on their behalf anytime round the clock from anywhere. Moreover, GoAir’s call centre aids the flyers who do not possess transactions cards or lag in accessing a web networked computer,” explicates team GoAir.

Some of the exciting features of the portal include a Fast rendering of web pages and quick to load, Multiple currency options, Seamless payment options, Upsell options to the Customer doing a Web Check-in and so on. Catering to all the groups such as business and leisure travelers, armed forces, senior citizens, students, it forwards various offers, discount, and promotion.

Entrusted with Safety & Security
The company’s business model is laid on three-tier principle ‘Punctuality, Affordability, and Convenience. ’Recently, having partnered with Navitaire, a leading technology provider of automated aviation and travel-related software solutions,for its Passenger Service System(PSS),the team at GoAir assures to leverage on superior process efficiency, thus entrusting security & safety. “Our payment solutions are PCI–DSS designed in order to ensure that acceptance, processing, storing or transmitting of payment information are maintained securely,” mentions team.

The staffs at GoAir are well-trained, properly-groomed and are in compliance with all requirements, as per industry standards. Picking up the hot issue prevailing in the market, the company in this IPL season has uniquely bundled the GoHolidays brand, a niche Flight + Hotel product, adjoining the IPL tickets in the mix for creating a holistic Crickation Holiday. Going ahead, GoAir strives to explore Wi-Fi on board which would not only bring in some entertainment but also generate smart revenue and plans to add 144 aircraft in the next five to seven years.